What Our Clients Say

Honest feedback from the dog owners we work with every week

"Our Maltese, Biscuit, has always been difficult at the groomers — shaking from the moment he hears the clippers. Sarah was so patient with him. She took her time, let him sniff everything first, and by the end he was almost relaxed. We've finally found a place we can rely on."
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Michelle T.
Maltese owner · Maitland
"Jake is the only groomer we've found who actually knows how to handle a Husky properly. He understands the double coat, didn't try to shave it down despite it being summer, and the de-shedding treatment was genuinely effective. We noticed the difference for weeks after."
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David K.
Siberian Husky owner · Cessnock
"Priya introduced our 12-week-old Cavoodle to the whole experience without any rush at all. She explained beforehand that the session would be mostly about getting him comfortable rather than completing a full groom, and that was exactly right. He came home calm and happy. We're already booked for next time."
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Rachel & Tom F.
Cavoodle owners · Chisholm
"Our 13-year-old Border Collie, Patch, has arthritis and standing for long periods is uncomfortable for him. Sarah adjusted the whole session around his needs — shorter intervals, different positioning, slower handling. That level of consideration isn't something you find everywhere."
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Lynette B.
Border Collie owner · Rutherford
"My two Shih Tzus have been coming to Klippers for over a year now. The consistency is what I appreciate most — same quality every time, and they always communicate clearly about what they did and any observations from the session. It's a professional operation."
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Amanda W.
Shih Tzu owner · East Maitland
"Our Golden Retriever had a bad experience at another salon and was really reluctant to go anywhere near grooming equipment for a while. Jake was incredibly patient getting him comfortable again. It took a couple of sessions, but he's back to being relaxed about the whole thing."
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Phil & Simone N.
Golden Retriever owners · Beresfield
"Priya's puppy intro session was genuinely thoughtful. She sent us notes afterwards about what she'd noticed and what we could do at home to keep building positive associations with being handled. That extra care speaks volumes about how they approach their work."
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Clare O.
Miniature Poodle owner · Thornton
"I appreciate that they don't try to take on more than they can handle well. They were upfront about the limitations of what they could achieve with our rescue in the first session. That honesty is refreshing — and the second visit went much better."
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James L.
Rescue dog owner · Maitland
"Brought our German Shepherd in for his first full groom here and I was impressed by how controlled and methodical Jake was. He explained what he was doing throughout and flagged a small skin irritation we hadn't noticed. Really thorough service."
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Marcus D.
German Shepherd owner · Kurri Kurri

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